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The eCommerce Agency That Spices Up Your Retail Growth

Make the most of retail business with chillicommerce. We work with growing brands to build customer-centric and growth-driven solutions. We build eCommerce websites using Adobe Commerce (Magento) and support them with strategic digital marketing to drive measurable growth.

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18+ Years of retail heritage and eCommerce expertise

chillicommerce is the dedicated eCommerce boutique of chilliapple. We are here to serve ambitious business brands that need more than just development.

For nearly two decades, our e-commerce agency has worked alongside retailers, navigating platform limitations and disconnected systems. We understand the problems most businesses face, like being stuck with underperforming stores and other growth bottlenecks. We understand the pressures, including:

  • Scaling B2B and B2C Operations
  • Managing Complex Catalogues
  • Integrating ERP and Third-Party Systems
  • Turning Traffic into Measurable Revenue
  • Adding AI and Automation to Processes
  • Strategic SEO and Digital Marketing

That's why chillicommerce, an experienced eCommerce agency London focuses purely on commerce technologies and platforms. Our clients are national and international brands operating across B2B, B2C, and D2C who require a robust and scalable solution.

Team collaboration

Your unified eCommerce company

We offer complete eCommerce expertise under one roof. We specialise in all major platforms, including Magento, Shopify, and WooCommerce. Our team designs and develops high-performance stores aligned with each platform's strengths. Every solution is structured to scale efficiently and convert traffic into sales.

Magento

We design and develop scalable, enterprise-grade Magento stores to simplify complex retail operations. We build robust commerce ecosystems engineered for long-term growth.

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Shopify

We create high-performing Shopify and Shopify Plus stores for ambitious brands. We handle everything like bespoke theme development, conversion optimisation, app integrations, etc.

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WooCommerce

We develop flexible WooCommerce platforms tailored for brands that need control and customisation. We can turn a simple WordPress site into a powerful digital store.

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Adobe Commerce (Magento) platform development

Magento's acquisition by Adobe transformed the platform into Adobe Commerce. This combines Magento's powerful open-source flexibility with Adobe's enterprise ecosystem, cloud infrastructure, and advanced commerce intelligence. So, brands can smoothly manage multi-store operations and global transactions.

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Your partner for all eCommerce needs

As an established eCommerce agency UK, we understand what truly drives retail growth. It comes from aligned strategy, strong design, and stable technology working together. We support brands across marketing, creative, and development. We ensure every part of your eCommerce operation drives measurable commercial results.

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Bespoke Development

Development is not about launching websites. It's about building stable, scalable retail infrastructure. As a trusted eCommerce development agency, we tailor eCommerce sites that let you smoothly handle day-to-day tasks. We ensure smooth integrations, performance optimisation, and multi-channel growth.

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eCommerce Marketing

Traffic alone doesn't grow a retail business. Strategy does. Partner with a focused eCommerce marketing agency like chillicommerce. We connect acquisition and lifecycle marketing into one structured plan. We focus on measurable commercial outcomes like organic visibility, paid performance, and SEO optimisation.

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Branding and Design

Retail brands struggle when their positioning, user journeys, and communication aren't aligned. Work with an experienced eCommerce web design agency to build clear brand foundations, conversion-focused UX, and practical design systems. Our aesthetic solutions drive commercial ROI.

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AI eCommerce Optimisation

Launch smarter eCommerce experiences with chillicommerce. We build and integrate AI capabilities into your digital stores. Our experts can empower your stores with intelligent search, personalised recommendations, workflow automation, and predictive insights.

View our case studies

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Work with chillicommerce

We design eCommerce experiences built to sell. chillicommerce experts tailor every detail to remove barriers and increase conversions. We build digital stores with mobile-first optimisation, fast-loading pages, intuitive navigation, and frictionless checkout. The result is a seamless shopping journey that turns traffic into consistent, measurable revenue.

360 Degree Understanding

We begin with how your business actually runs. Stock levels, margins, operational pressure, customer behaviour. Before technology or marketing, we look at the commercial reality. That context shapes every recommendation we make.

Long-Term Partnership

Retail growth does not happen through one-off projects. It requires consistency, clarity, and shared responsibility. We work closely with internal teams and provide direct advice. We focus on decisions that support sustainable revenue.

Technical Discipline

eCommerce platforms should be stable and smoothly handle complex needs. We design and maintain systems that support integrations and performance. So, businesses can scale operations reliably.

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What our clients feel

chillicommerce quickly understood the commercial pressures we were facing. They simplified our operations and gave us a clearer growth structure.

Laura Bennett

What stands out about chillicommerce is their discipline. Every recommendation was grounded in scalability and long-term sustainability. They operate like an extension of our internal social media marketing team.

Jeff Nogosek

From day one, the chillicommerce team treated our project as their own. Their technical knowledge of Magento and genuine commitment to results set them apart from every agency we have worked with before.

Sarah Mitchell

We moved to Shopify Plus with chillicommerce and the migration was seamless. Our conversion rate improved by 35% within three months. They delivered exactly what they promised and more.

David Harrington

Their approach to eCommerce marketing is refreshingly strategic. They did not just run campaigns; they restructured our entire digital acquisition funnel and the results speak for themselves.

Rachel Owens

Working with chillicommerce felt like working with an in-house team. They understood our catalogue complexity and built a WooCommerce solution that genuinely works for our operations.

Mark Ellison

chillicommerce helped us integrate our ERP with Adobe Commerce without a single day of downtime. Their technical discipline and project management are outstanding. Highly recommended for complex builds.

Natalie Cross

We had struggled with slow page speeds for years. The chillicommerce team rebuilt our front end on Hyvä and the performance gains were immediate. Our bounce rate dropped significantly.

James Thornton

The strategic SEO work chillicommerce delivered brought us from page three to the top five for our most competitive keywords. They combine deep technical understanding with clear commercial thinking.

Emma Clarke

As a growing D2C brand, we needed an agency that could scale with us. chillicommerce built a Shopify store that handles our peak traffic effortlessly and integrates cleanly with our fulfilment systems.

Oliver Watts

The team at chillicommerce brought clarity to a complex B2B project. Their structured approach to multi-store Adobe Commerce setup saved us months of development time and unnecessary cost.

Helen Fraser

Our AI-powered product recommendations went live in weeks, not months. chillicommerce made a complex integration feel straightforward. Customer engagement has noticeably improved since launch.

Tom Adeyemi

We appreciate how chillicommerce always thinks commercially. They do not just build features; they question whether those features serve the business. That mindset is rare and invaluable for any retail brand.

Priya Sharma

Their branding and UX work completely transformed how our customers experience our store. chillicommerce brought fresh thinking backed by solid retail knowledge. The redesign paid for itself within months.

Andrew Coleman

Frequently asked questions

We work with ambitious retail brands operating across B2B, B2C, and D2C models. Our clients range from high-growth startups to established national and international brands across sectors like fashion, food and drink, home and garden, health, beauty, and industrial supply. If your business sells online and needs a partner who understands commercial complexity, we are built for you.

We hold official partnerships with Adobe (Magento Solution Partner – Bronze), Shopify, Hyvä, and a range of leading technology providers including dotdigital, Mollie, Shiptheory, Corefinity, and Hypernode. These partnerships ensure our clients benefit from direct support, early access to features, and best-in-class integrations.

We specialise in Adobe Commerce (Magento), Shopify and Shopify Plus, and WooCommerce. We recommend the right platform based on your business model, growth plans, and technical requirements rather than a one-size-fits-all approach. Each platform has distinct strengths, and we match them to your specific needs.

Our marketing services include strategic SEO, paid media management (PPC), email and lifecycle marketing, conversion rate optimisation (CRO), and content strategy. Everything is structured around measurable commercial outcomes rather than vanity metrics. We focus on sustainable revenue growth, not just traffic.

Yes. We handle standalone projects such as platform migrations, redesigns, and performance audits. However, many of our clients choose ongoing retainer partnerships because sustainable growth in eCommerce requires continuous development, optimisation, and strategic support. We are set up to deliver both effectively.

Absolutely. We work with businesses across the UK, including Birmingham and the wider West Midlands. Whether you need in-person meetings or prefer a fully remote working relationship, we adapt to what works best for your team. Our London base doesn't limit our reach.

Yes. We work with brands across Manchester and the North West. Distance is never a barrier. We operate seamlessly with distributed teams, and several of our long-term clients are based outside London. What matters is strategic alignment and clear communication, not geography.

Our latest thinking & news

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